Tim Haase is passionate about lean processes - and about designing them collaboratively. Since February, he has been leading the newly created team for the Continuous Improvement Process (CIP) at ORAFOL. It’s a double win: the company becomes even more productive, and Tim Haase is living his dream job.
CIP stands for Continuous Improvement Process. The idea behind it is to improve workflows step by step – instead of changing everything at once, small, continuous improvements are implemented. The goal is to optimize time, cost, and quality on an ongoing basis. All employees are involved and encouraged to contribute their ideas.
The CIP team identifies on its own which machines might be good candidates for improvements. Sometimes, production managers also approach them with specific challenges.
To find the optimal changeover processes, the CIP team conducts multiple workshops. In these workshops, four to eight machine and plant operators from each shift examine their workflows in detail. And quite literally: every changeover operation is recorded on video and then analyzed step by step together with the CIP team. This quickly makes it clear to participants if, for instance, a different sequence of steps would be more efficient - or if certain steps could even be eliminated. In the end, processes are often standardized to establish a uniform procedure.
CIP as a Key Success Factor
“ORAFOL is growing - and with that growth comes greater complexity. CIP helps us build structures, improve efficiency, and ultimately stay competitive,” explains Tim Haase, emphasizing the importance of his work. “That’s crucial for our future.” That’s why the company decided to approach the topic in a structured way and establish a dedicated department. However, they didn’t start from scratch: with Norbert Walke, Toni Bürger, and Lutz Gassmann, ORAFOL already had CIP coordinators since 2023 who assisted with workflow questions, documented processes, and supported the onboarding of new colleagues. “My three colleagues have incredibly valuable operational knowledge thanks to their many years of production experience,” Tim Haase says enthusiastically. “In the CIP team, we’re combining this practical know-how with my theoretical background - which creates something truly great for ORAFOL.”
This “something great” has positive effects both internally and externally. Along with higher productivity and greater flexibility, quality also improves - because the core principle of CIP is to minimize errors. For employees, well-defined processes mean a better work environment and higher workplace safety. “And because we involve everyone, they feel valued - and that leads to greater overall satisfaction.”